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Mail-In Repair
KitchenAid 2004005

Please review the service details and confirm that your board is the correct part before continuing to checkout.

KitchenAid 2004005 control board

What happens next

  1. Complete checkout. The mail-in repair service is $399.
  2. Get your shipping label. We’ll email you a prepaid USPS label or QR code and packing instructions. Please wait for the label before mailing your board.
  3. Send us your board. Pack it securely and use the label we provide. We pay for shipping to us.
  4. We repair and return it. We’ll inspect and repair eligible boards, then pay to ship your board back to you.
This is a mail-in repair service for your existing board—not a replacement board. Check that the part number on your board is 2004005.
Service Price
$399
Shipping Included
We pay shipping both ways
(prepaid inbound and covered return)
Coverage
1-year warranty

Repair eligibility and fee policy

Boards must be physically intact for standard repair eligibility.

If your board is unrepairable, we refund your purchase minus a $50 testing and diagnosis fee. Return shipping is covered.

Acknowledgements

KitchenAid 2004005 Mail-In Repair Service